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Field Service Technician

  • Remote
    • Barcelona, Catalunya [Cataluña], Spain
    • Madrid, Comunidad de Madrid, Spain
    +1 more
  • APT Reliability Services

Job description

About the Role

We are seeking a skilled and motivated Field Service Technician to join our dynamic team. After a comprehensive training period, you will be responsible for the installation, repair, troubleshooting, and preventive maintenance of hand tools and semi- and fully-automatic strapping and wrapping machines at customer sites across Spain.

Key Responsibilities

  • Install and commission industrial packaging machines and tools at customer locations.

  • Perform mechanical and electrical repairs and preventive maintenance.

  • Troubleshoot technical issues and implement effective solutions.

  • Provide on-site training and support to customers for optimal machine use.

  • Collaborate with the back office and technical service team for planning, parts, and technical documentation.

  • Travel occasionally to customer sites in Portugal and Italy.

Your Profile

  • Degree or vocational training in a technical field (mechanical or electrical preferred).

  • Proven experience in a similar field service or technical support role.

  • Strong mechanical skills; electrical knowledge is a plus.

  • Excellent problem-solving abilities and a customer-oriented mindset.

  • Proficient in English (spoken and written); Spanish or Italian is a plus.

  • Willingness to travel and work independently.

  • Comfortable using MS Office and basic digital tools.

What We Offer

  • A stable and growing international company with a strong reputation.

  • Comprehensive onboarding and technical training.

  • Supportive back-office and technical service team.

  • Competitive salary and travel allowances.

  • Opportunities for professional growth and development.

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Working together

Signode is committed to creating a diverse and inclusive workplace where all individuals are valued and respected. We welcome applicants from diverse backgrounds and do not discriminate based on race, ethnicity, gender, sexual orientation, religion, age, disability, or veteran status. Our commitment to diversity drives innovation, fosters a positive work environment, and enhances our ability to serve our customers effectively.