Service Engineer
- Hybrid
- Si Racha, Chon Buri, Thailand
- THB 840,000 - THB 1,080,000 per year
- Field Service APT APAC
As an integral member of the SEA Reliability Service Team, the Service Technician/Engineer shall be responsible for the providing technical support Thailand & SEA customers.
Job description
Provide high level technical support to Thailand & SEA customers (as and when required).
Installation, Commissioning & Customer Training.
To attend customer complaints and solve the problem with customer satisfaction, Attending Preventive Maintenance, Breakdown Maintenance and resolving problems in the Machines and Tools.
Identify and implement upgradation/ retrofit opportunity.
Work on long-term relationships with the customer through annual reliability service contracts.
Generate Target revenue.
Collect feedback from customers & share it with the department concerned.
Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
Performs other duties as necessary or assign by Immediate Superior.
Job requirements
Qualification & Certification (if applicable)
Bachelor’s degree in electrical engineering, mechatronics engineering or related field.
Experience
Total experience : 3 to 5 years
Experience in working with special purpose/packaging/pharma/industrial machine installation, commissioning and sales support.
Ability to read and understand schematics, wiring diagrams, layouts, and other related specifications.
Familiar with PLC/Drive systems.
Computer Skills
Proficient in MS Office
Communication & Language Proficiency
Strong written and verbal communication skills in English
Ability to communicate articulately and efficiently with others
Core Competencies/Skill/Any other attribute relevant to the role
Good interpersonal skills
Possesses drive and initiative to complete the tasks efficiently.
Able to work both independently and as a team player.
Excellent written and oral communication (English & Local Language).
or
All done!
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Signode is committed to creating a diverse and inclusive workplace where all individuals are valued and respected. We welcome applicants from diverse backgrounds and do not discriminate based on race, ethnicity, gender, sexual orientation, religion, age, disability, or veteran status. Our commitment to diversity drives innovation, fosters a positive work environment, and enhances our ability to serve our customers effectively.
